I have been with VPI for about 8 years now, and they have gotten worse and worse about reimbursing me for claims. They come up with ANY loop hole they can.
For example,
1. My French bulldog ingested some elastic, and it got stuck in her stomach, but some had passed into her intestines. She kept vomiting a portion of it up, but then had to swallow it again. she ended up aspirating on vomit and got Pneumonia. VPI would not cover it because she is a short faced dog and apparently they are more prone to pneumonia.
2. in a more recent example they have denied a claim because we did some testing on my dogs bladder after chronic UTI's since about 4 months of age. They say that she clearly has a hereditary issue causing the UTI's (it has since cleared up). They also say that a neurological episode was a result of the UTI (even though the vet says it was a possible toxin ingestion, AND she did not have a UTI when it happened). They have essentially said that anything relating to her urogenital tract is excluded and then whenever there is anything even slightly questionable they lump it in with that exclusion, even if the two are completely unrelated.
I will say, I got the free trial that AKC gives when you register your puppy, and they payed out the full amount of that trial policy, no questions asked. They even payed a hell of a lot more then VPI did.
I do not suggest VPI, at all!!!