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I don't use these so can't help with how to fix, but I agree with others that it sounds like the process went to quickly, etc. and the dog know has no idea where the boundaries are. I've seen something similar with a Vizsla at hunt training. They put the collar on for training, and he wears an invisible fence collar at home. He panicked and wouldn't go more than 2 ft from his mom because he had no idea where the boundaries were now.
