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post #1 of 11 (permalink) Old 08-03-2020, 06:50 AM Thread Starter
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Can't access forum threads, chat site, etc

Could you folks look into this for Princesse? As far as I know, she is the only one who has had this problem. She is continuing to have this problem as of 8/7/2020.
Melbrod


Thank you, I would like to read other people's post to see if they're similar situation out there already and I'm unable to open up any of the chat sites! I cant open the forum index links either! Anything that um doing wrong? Or how can I let the moderators know about it? I would gladly appreciate your input

I'm only using my android phone to access this forum, could that be the problem?

Last edited by melbrod; 08-08-2020 at 10:45 AM. Reason: add moderator message to tech desk
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post #2 of 11 (permalink) Old 08-04-2020, 05:50 AM Thread Starter
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Quote:
Originally Posted by melbrod View Post
Meadowcat is a mod; I am too. So consider us notified.

But I'm not sure I understand your problem. Chat sites? Forum Index links? Are you using our search tool to try to find something? Or are you talking about about the links which are shown when you call up threads that are currently active (clicking on the "new posts" button)?
Ok thank youv I'll be more specific I open forum index then scroll down to the topics like site news, doberman talk.com photo gallery, general training & obedience and all of those topics listed there in the index I cant open up...it comes right back to the forum index...and also I can't open any chat or search... and this is something that I can't do from the day I joined a couple of days ago.the only thing I was able to do is start a new post in puppy corner with the + button. I know I'm new to a forum and maybe I'm just missing the obvious. I hope that you understand better my problem and thank you for responding I'll be waiting for your advice. Princesse.
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post #3 of 11 (permalink) Old 08-04-2020, 11:41 AM Thread Starter
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Thank you for looking into it, for instance I go in the underlined in photo in red forum index and open it, from there all of the choices like photo gallery for example I cannot open and look at still this morning, I was able to open puppy corner but it was blank with a circle circling and I was able to start 2 posts from there by clicking on the + sign... here's the pictures of where I'm referring to. Thank you Princesse.
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File Type: jpg Screenshot_20200804-123238_Chrome~2_1596559300176.jpg (41.9 KB, 5 views)
File Type: jpg Screenshot_20200804-123253_Chrome_1596559308366.jpg (77.2 KB, 6 views)
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post #4 of 11 (permalink) Old 08-10-2020, 09:17 AM
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I can see what I can do in the back end to get your settings enabled. While I do that can you clear your mobile browser's cache and history. It may be pulling up old data which could be the issue too.

Let me know if you see any changes after doing so.

Thanks,
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post #5 of 11 (permalink) Old 08-12-2020, 04:56 AM Thread Starter
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I moved this post over here—Princesse is having to post on the thread she started (she can get into that one), but she can't see this one—so I'm copying your replies over to that and then her answers back to this one. Melbrod

Quote:
Originally Posted by Princesse View Post
Good morning, no I wasn't able to see their answer.. thank you!
hello Gerrit, I cleared my browser of all data, tried to open different threads or subject matters and again nothing works...I know that you're trying to find the cause of the problem and thank you. I would really like to be able to read and participate in others people's post other than my own.

Last edited by melbrod; 08-12-2020 at 10:40 AM.
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post #6 of 11 (permalink) Old 08-12-2020, 06:07 PM
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Gerrit—I tried sending a PM to Princesse with a request that she PM back if she received it. I got a bounce-back message from g-mail

"New Private Message at Doberman Forum : Doberman Breed Dog Forums

Delivery incomplete
There was a temporary problem delivering your message to [email protected]. Gmail will retry for 21 more hours. You'll be notified if the delivery fails permanently."

I don't actually know if this delivery problem was from the PM I tried to send her, but I haven't gotten a PM back from her either. (of course, she may have not been on yet to see my PM) But maybe this is a piece of the puzzle??

Last edited by melbrod; 08-12-2020 at 06:33 PM.
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post #7 of 11 (permalink) Old 08-14-2020, 07:39 AM Thread Starter
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Good morning Melbrod, this morning I received your private message but when I tried to answer there was no option to respond. Now I'm looking for your private message and I can't see it any longer, do they come up only once? I know that im not too savvy and that might also not be helpful lol. And I was able to open tech desk! I saw maybe 5 pictures of dobermans only... no threads to read ...I'll try to start a thread there like you suggested.
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post #8 of 11 (permalink) Old 08-14-2020, 09:16 AM
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You should see a listing of PMs going back….a long way, I'm not sure how far. The titles of the ones you haven't looked at yet will show up in a dark red; the others will be lighter. Toward the top of the page, there is a place to select whether you want your inbox to display vs the ones you have sent; it's possible you're looking at a listing of the messages you've already sent? When you click on a message title (whether you've read it before or not) it should display the message on a new page.

If you type a reply above or below a message you have just gotten (in the reply box at the bottom, outside the
HTML Code:
 [quote][/quote]
wrap around) and then click on Submit Message, the message will be delivered to the person who sent it to you, with your new message underneath. Or you can forward your message, by clicking on the Forward Message button and typing in a new address.

Or start a totally new message. I think I usually get into that function by clicking on "Private Message" (at the top of the page) and then click on Send New Message in the drop down menu on the left. You'll need to type in the user name of the person you are sending the message to, as well as a title and your text for the message to go through.

If you are uncertain your messages are going through, it is probably easiest to just start a new message—use a title that will let the sender know what older message you are answering to.

There is a length limit on the messages you send—if you have typed in too much and try to send it, the system will tell you it's too long and give you a total of how many letters you have typed in over the limit. Then you can either edit to shorten the message and try again, or break the text up into a couple of messages.

If I'm fiddling around with anything I've typed into the forum, especially if I'm not sure what I'm trying to do is going to work or if it took a long time to write, I always copy the text over onto my computer before clicking on the post or submit button, so I still have a copy of the text to paste in again and don't have to start over if the message gets eaten somehow.

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post #9 of 11 (permalink) Old 08-14-2020, 09:39 AM
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If I ever use DT on my phone (which I typically don't), I have to use the "non-mobile" version. I've had the same issues. The "enhanced mobile view" seems to simply be unworkable for a lot of mobile phones, for some reason. I would suggest clicking on the link to switch to the traditional view and exiting "enhanced mobile view", Princesse.

I generally use DT on a desktop/laptop/tablet. It works much better.


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post #10 of 11 (permalink) Old 08-14-2020, 09:45 AM
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I hate the "enhanced mobile view". I too use the desktop version of the website on my phone, and use the "classic" (brown) version of the desktop site instead of the
"full" (red, black, and white) version. The "full" version is just too eyeball boggling.
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post #11 of 11 (permalink) Old 08-17-2020, 10:31 AM Thread Starter
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Okay thank you very much I'll try a different version I'm not too savvy so I'll have my husband do it for me tonight. Thank you so much I'm really interested on reading doberman training obedience section! And others as well...
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