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post #1 of 6 (permalink) Old 04-28-2019, 11:13 AM Thread Starter
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Log in issues

Hi I can’t log in online, I have tried to reset my password and used the password sent in the email (copied and pasted it to be sure) and it says it isn’t recognised at all.

Can anyone help please?


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post #2 of 6 (permalink) Old 04-28-2019, 11:39 AM
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How'd you get in this time?? Anyway, I'm going to go in and reset your password manually. I'll send you the new one via email. Use that to sign in, and then go in to your UserCP and change your password to whatever you want. Be sure to use one that fits the rules.
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post #3 of 6 (permalink) Old 04-28-2019, 11:40 AM Thread Starter
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I can get on via tapatalk but not online


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melbrod edited to add...GK, now she says Tapatallk has logged her out too.

Last edited by melbrod; 04-28-2019 at 01:21 PM.
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post #4 of 6 (permalink) Old 04-28-2019, 11:49 AM
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L...probably moderators toying with you.....lol

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post #5 of 6 (permalink) Old 04-30-2019, 12:52 PM
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I'd suggest clearing cache and cookies from your browser, making sure to wipe clean any saved login information for the site when you do it, and then try the reset again. If that doesn't do the trick, let me know

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post #6 of 6 (permalink) Old 04-30-2019, 02:35 PM Thread Starter
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Quote:
Originally Posted by doberadmin View Post
I'd suggest clearing cache and cookies from your browser, making sure to wipe clean any saved login information for the site when you do it, and then try the reset again. If that doesn't do the trick, let me know



Kevin


All sorted now thanks


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