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post #1 of 19 (permalink) Old 06-16-2020, 09:03 AM Thread Starter
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Question Herm Sprenger Prong

I talked to Chris yesterday from Herm Sprenger. We have always used HS SS Prongs 2.25mm. I'm having a problem with the assembly chain where the live and dead rings are. The first link gets loose from our Dobermans pulling. We have tried adjusting it but its not working, when the dogs act up the prong falls off, I do use a backup collar.

I looked for a replacement chain and found it on Leerburg, shipping was 40 dollars to ship to Canada, that's insane so we bought 2 new prongs for them, it was cheaper.

Talked to Chris and asked for help, fed up buying new prongs. He told me I'm using the wrong link the 2.25 is not for Dobermans although a lot of professional trainers prefer it. Told me to order 3.2mm so we did.

I looked at an old prong I have and the chain assembly is much bigger and stronger than the new prongs that I have now. Chris also said that HP is designing a new prong 2.25 link with a stronger chain and should be out this year. Maybe HS has had people like me wondering what the heck is going on.

Wanted to know if you guys using the 2.25 link are having any problems with the chain on your prong collars.

Thanks
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post #2 of 19 (permalink) Old 06-16-2020, 09:52 AM
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I've used 2.25 size collars for years now and never experienced what you have. I imagine it depends on the individual dog as to how well the collar holds up.

Of the three Dobes I've owned, Fiona was by far the absolute hardest on collars - she busted hardware on a few different flat collars in moments of determination - but I've never had a HS prong fail on me. I'm currently using the very one I bought for Fi on Cypress - all original links, chain, plates. It is in the identical condition that Fi left it and its still a very solid collar (and over 10 yrs old now).

You say that its the first link that is getting loose; are you talking about the link that hooks through the plate attached to the chain? Is that right? But you're having to replace the chain, not the links?

Sorry if I'm making it more confusing than it is. I'm struggling to visualize how the chain is coming loose.

Also, where are you having the dog wear it - up high, middle of the neck, down lower?



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post #3 of 19 (permalink) Old 06-16-2020, 09:56 AM
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I've never had a bad experience with HS prongs, I have several of them. I especially like the neck tech one... To be honest I much prefer the micro prong collars with hidden prongs that companies like keeper collars and lola's limited sell. Can you post a photo of where you have an issue? There are main prongs and easier to undo prongs that are supposed to connect to the chain parts on the ends.
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post #4 of 19 (permalink) Old 06-16-2020, 09:56 AM
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If you only use the prong collar for walking, Mary, I highly recommend Keeper Collars (https://www.keepercollars.com/). I use her hidden prong collars and I LOVE them. They are so much easier to get on and off. They are really strong, but so much simpler. I've had them for years and have been really, really happy with them. You measure for sizing right up tight behind the ears.

If you train with a prong, they won't work as they don't slide as well and won't give a true correction like a prong, but for simply walking, they are fabulous. I can't speak more highly of them.


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post #5 of 19 (permalink) Old 06-16-2020, 10:12 AM Thread Starter
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Yes, its the link that hooks through the plate, my Dobermans wear the prong high where it should be otherwise its useless.
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post #6 of 19 (permalink) Old 06-16-2020, 10:13 AM Thread Starter
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Its the chain link assembly where you hook the leash on.
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post #7 of 19 (permalink) Old 06-16-2020, 10:19 AM Thread Starter
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NIcole, I've used HS prongs for years and love them. I just got fed up with that link coming loose and trying to adjust it is impossible and I wasn't going to pay 40 dollars for shipping for a new chain, so we bought Lexi and Reggie new prongs. They need prongs when we walk them, they listen to me when I walk them and act up when my husband walks them. I do know that my old prong that I used for Sammy and Blush the chain assembly was bigger and stronger than the new ones I bought, maybe that is why HP is designing a new 2.25 prong because people are having problems, not sure. Don't like the Keeper Collars, thanks Nicole.
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post #8 of 19 (permalink) Old 06-16-2020, 10:42 AM
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That's ridiculous! I would be sick of buying new collars, too.

Did the old collar have the same problem? Or are you not able to use it anymore (for at least one of your dogs) for another reason?



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post #9 of 19 (permalink) Old 06-16-2020, 12:20 PM
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I bought a new black HP 2.25 just recently, because I had heard the smaller link works better with a difficult Doberman, than the larger link. Made sure it was authentic HP. Love the color and it look unobtrusive on them. But...it did just what you described, Mary. The link came apart at the very same place, with a young dog, while crossing the street! Actually, it was Bodhi and my daughter was walking him. She said her heart actually stopped beating. Fortunately, when she gasp, Bod stopped and turned to her and she got him. I haven't had a chance to call the company. We did take pliers and pinch that link together. Awkward, but worked and now she does use a backup collar on him when she walks him. I do love the 2.25 link.
Regarding the Keeper collar. I ordered a matching collar/leash. Beautiful off, but looks so awkward on that I never use it. The prongs are so big they stand the collar high off her neck and looks ugly.
I called Keeper and she said it was suppose to look that way. Disappointed.

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post #10 of 19 (permalink) Old 06-16-2020, 12:52 PM
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Quote:
Originally Posted by Cressrb View Post
I bought a new black HP 2.25 just recently, because I had heard the smaller link works better with a difficult Doberman, than the larger link. Made sure it was authentic HP. Love the color and it look unobtrusive on them. But...it did just what you described, Mary. The link came apart at the very same place, with a young dog, while crossing the street! Actually, it was Bodhi and my daughter was walking him. She said her heart actually stopped beating. Fortunately, when she gasp, Bod stopped and turned to her and she got him. I haven't had a chance to call the company. We did take pliers and pinch that link together. Awkward, but worked and now she does use a backup collar on him when she walks him. I do love the 2.25 link.
Regarding the Keeper collar. I ordered a matching collar/leash. Beautiful off, but looks so awkward on that I never use it. The prongs are so big they stand the collar high off her neck and looks ugly.
I called Keeper and she said it was suppose to look that way. Disappointed.
Huh...mine don't look that way? I know you can order with smaller prongs by special order.


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post #11 of 19 (permalink) Old 06-16-2020, 01:04 PM
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I thought I did and I told her that when I called back. I sent her a pic of the collar on the dog. I think she was just particularily busy that day and I didn't want to press it.
I love the workmanship on her collars. I got one after seeing TN's Mocha and ask where I could get one. I know Mochas looked much better on than Jada's.

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post #12 of 19 (permalink) Old 06-16-2020, 01:07 PM
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Quote:
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I thought I did and I told her that when I called back. I sent her a pic of the collar on the dog. I think she was just particularily busy that day and I didn't want to press it.
I love the workmanship on her collars. I got one after seeing TN's Mocha and ask where I could get one. I know Mochas looked much better on than Jada's.
That's disappointing

I don't feel like Sypha's sticks way out?

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post #13 of 19 (permalink) Old 06-16-2020, 01:09 PM
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Quote:
Originally Posted by Cressrb View Post
I bought a new black HP 2.25 just recently, because I had heard the smaller link works better with a difficult Doberman, than the larger link. Made sure it was authentic HP. Love the color and it look unobtrusive on them. But...it did just what you described, Mary. The link came apart at the very same place, with a young dog, while crossing the street! Actually, it was Bodhi and my daughter was walking him. She said her heart actually stopped beating. Fortunately, when she gasp, Bod stopped and turned to her and she got him. I haven't had a chance to call the company. We did take pliers and pinch that link together. Awkward, but worked and now she does use a backup collar on him when she walks him. I do love the 2.25 link.
Regarding the Keeper collar. I ordered a matching collar/leash. Beautiful off, but looks so awkward on that I never use it. The prongs are so big they stand the collar high off her neck and looks ugly.
I called Keeper and she said it was suppose to look that way. Disappointed.
I added a extra clasp to the flat collar and clip it to the prong for just this reason. I had one come apart on me and do not know why it happened but never want have that feeling again.
My boy is now older and he does occasionally wear a prong but when he does i just clip his leash to the flat collar since he is better behaved just by having the prong collar on but not being used as a restraint. If the situation calls for me to get some real tight control , i hold the prong collar with my hand .
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post #14 of 19 (permalink) Old 06-16-2020, 01:34 PM
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Hmmm, MC, looking at that pic I can see the collar stands up from her neck. Now I have to find the pic of Jada with her collar on and compare. When I find it I will send it here so you can see.

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post #15 of 19 (permalink) Old 06-16-2020, 01:42 PM
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Quote:
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Hmmm, MC, looking at that pic I can see the collar stands up from her neck. Now I have to find the pic of Jada with her collar on and compare. When I find it I will send it here so you can see.
It does a little, of course. You don't want the prongs embedded in the neck, or it is too tight. It shouldn't be pressing into the neck when it's not tightening on the neck, or they are getting a "correction". There isn't any way for the collar to lie totally flat without the prong pressing into the neck. And you don't want the prong pressing into the neck at all unless the dog is pulling.


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post #16 of 19 (permalink) Old 06-16-2020, 05:16 PM
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You can get them made with micro prongs, which are about half that size, and you'll never see them when it's on your dog. Still I don't think they're that visible in the medium size MC posted.
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post #17 of 19 (permalink) Old 06-16-2020, 07:23 PM Thread Starter
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If you look at HS site the new prongs have a plate in the centre of the prong with the Capitol HS. I have two old prongs and the chain part like I said before is bigger and stronger. I always use a backup collar because I have two young dogs that I adore but they're both insane. Chris didn't say anything to me when I asked but he did say the 3mm prong which I ordered has a much stronger chain than the 2.25mm prong. I just think this company has had people calling with the same problem and this is probably why they're designing a new 2.25 prong with a stronger chain but I don't think he was going to tell me that. I also like the smaller link but we will see how the new one works when it gets here. We tried adjusting the link but it didn't work. Glad to hear I wasn't the only one having a problem.

Thanks everyone, appreciate it.
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post #18 of 19 (permalink) Old 06-16-2020, 08:00 PM
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Quote:
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If you look at HS site the new prongs have a plate in the centre of the prong with the Capitol HS.
I noticed this, too. Neither of mine have that center plate.

I wonder why they changed the design.



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post #19 of 19 (permalink) Old 06-17-2020, 06:12 AM Thread Starter
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That's ridiculous! I would be sick of buying new collars, too.

Did the old collar have the same problem? Or are you not able to use it anymore (for at least one of your dogs) for another reason?
I never had a problem with my old prongs. I got fed up last week pulled out my old prong and was using it for Lexi. Some of the links needed to be adjusted from pulling and so on and my husband wanted to buy new prongs for them. I kept asking Chris why did they change the design but he never answered me just went around the bush. Told me the 2.25 link was too small for my Dobermans.
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