I'm really sorry to hear about the puppy.
For you, and for anyone reading along, I want to share my story about my recent search for our new purebred kittens. I think it's a fantastic illustration about what people might experience in the "dog world" even though there are slight differences between purebred cats and purebred dogs...
I researched breeds and figured out what we wanted. I found the breeder we wanted to go with and filled out her application on her website. I didn't hear back from her. This is the point at which a lot of buyers might get frustrated and just step away. But I know better - I followed up! This is where you need to make a phone call or reach out through another medium. I followed her on FB, so I dropped her a message to say, hey, did you get our application? Turns out she did and thought she'd responded...the response was sitting unsent in her outbox. She could have lost a great home and I could have lost a great breeder.
Next, we heard the wait could be up to 2 years. Long wait, right? This breed has small litters, and it's fairly rare. We could have walked away...maybe looked for a different breeder. Maybe bought from someone less ethical, or, who knows. But we said, okay. We actually went to some cat shows. We got to meet her in person. We talked with her a lot at the show, got to know her. Met her cats. Talked a LOT about what we were looking for, what she was breeding for, what her goals were. We knew she was the right breeder for us, so we thought hey, no hurry. We can be patient. We kept in touch. We were active on her FB page, interacting with her. We got a call about six months later that she had the right kittens for us (littermates in kittens are okay - not in dogs!).
All this to say...there are lots of places that little "glitches" seem to be hangups, sometimes, but staying persistent, reaching out to the chapter clubs, finding the breeder you want and keeping in touch, etc...it pays off. I've seen it happen in dogs, too. I know it seems like a lot of work, but when you have that great dog in the end, it truly is worth it.