To the rescue's defense (but not really) some people are REALLY good with dogs and SUCK at people. Those people join rescue organizations lol. Just ask me
The rescue the OP had mentioned has many many other things that I wouldn't equate with reputable...........I'm definitely not surprised at the OPs experience unfortunately......and they're not my suggestion for a Doberman Rescue. I wish Ontario had a better breed specific rescue......too bad I didn't win the lottery and could open up my own!