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Old 03-20-2007, 09:05 AM   #1 (permalink)
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Exclamation Pet Food Recall - Important!!

Please visit Menu Foods Recall Website for complete details!


Menu Foods Income Fund Announces Precautionary Dog and Cat Food Recall
TORONTO, ONTARIO--(CCNMatthews - March 16, 2007) -

Attention Business/Financial Editors

Menu Foods Income Fund (the "Fund") (TSX:MEW.UN) today announced the precautionary recall of a portion of the dog and cat food it manufactured between December 3, 2006 and March 6, 2007. The recall is limited to "cuts and gravy" style pet food in cans and pouches manufactured at two of the Fund's United States facilities. These products are both manufactured and sold under private-label and are contract-manufactured for some national brands.

Over the past several days, the Fund has received feedback in the United States (none in Canada) raising concerns about pet food manufactured since early December, and its impact on the renal health of the pets consuming the products. Shortly after receipt of the first complaint, the Fund initiated a substantial battery of technical tests, conducted by both internal and external specialists, but has failed to identify any issues with the products in question. The Fund has, however, discovered that timing of the production associated with these complaints, coincides with the introduction of an ingredient from a new supplier. The Fund stopped using this ingredient shortly after this discovery and production since then has been undertaken using ingredients from another source.

At the same time, the Fund's largest customer, for which it manufactures on a contract basis, received a small number of consumer complaints and has initiated its own recall. Furthermore, for the time being, the customer has put future orders for cuts and gravy products on hold. This customer's cuts and gravy purchases in 2006 represented approximately 11% of the Fund's annual revenue.

"We take these complaints very seriously and, while we are still looking for a specific cause, we are acting to err on the side of caution" said Paul K. Henderson, President and CEO, Menu Foods. "We will do whatever is necessary to ensure that our products maintain the very highest quality standards."

While the number of complaints has been relatively small, Menu is taking this proactive step out of an abundance of caution, because the health and well-being of pets is paramount to the Fund.

In addition to changing suppliers, for production after March 6, the Fund has increased testing of all raw materials and finished goods. It is also working closely with regulatory authorities and its customers to learn more and will take whatever additional actions are appropriate. The Fund estimates that based on currently available information, this recall could cost between $30 million and $40 million, which will be financed from a combination of internally generated cash flow and bank credit facilities. Furthermore, the Fund is aggressively producing product, utilizing a different supplier for the ingredient in question, to replenish customers as quickly as possible.

In order to determine whether cat and dog food in their possession is subject to recall, consumers should refer to the list of brand names ("listed products") at www.menufoods.com/recall. This will be available by 6 a.m. Saturday March 17, 2007. Products not identified on the website can continue to be used.

Menu is the leading North American private-label/contract manufacturer of wet pet food products sold by supermarket retailers, mass merchandisers, pet specialty retailers and other retail and wholesale outlets. In 2006, the Fund produced more than one billion containers.


Recall Information
1-866-895-2708

Last edited by TakirasDad; 03-20-2007 at 09:09 AM.
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Old 03-22-2007, 10:35 PM   #2 (permalink)
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I just got this email - thought I'd share it. I think it is a bit delayed though!

Dear Valued PetSmart customer:

As you have probably heard, Menu Foods, a national manufacturer of pet foods, issued a voluntary recall of canned and pouched wet dog and cat food manufactured in two of its facilities between December 2006 and March 2007. Again, this is a recall of a specific type of wet pet food made by Menu Foods. Other wet pet foods and all dry pet food and treats are not impacted by this recall.

Menu Foods initiated the recall after receiving reports that some of its foods may be the cause of reported illnesses and kidney failure in dogs and cats. Menu Foods distributes these products to supermarkets, mass merchandisers and pet specialty stores, including PetSmart®, under a variety of brand names.

Our PetPerks purchase history shows that you have purchased one of these items. Click here to see a complete list of PetSmart products that are part of the recall, as well as their respective UPCs (also referred to as the bar code). The bar code can be found on the product label; the UPC is under the series of bars. As a reminder, the items listed are the only items that PetSmart carries that have been affected by the recall. If you still have food that is a part of the recall, you can bring it back to PetSmart for a complete refund. Or, we’ll exchange your items with any dry food or alternative canned or foiled pouched wet foods that we have in stock.

In the meantime, we have pulled all recalled products from our store shelves and have a process in place to help ensure they’re not restocked or distributed in any way. The brands and products currently on our shelves are considered safe.

If you have purchased any of the recalled items, you should discontinue use immediately. We recommend you contact your vet if you have any concerns that your pet may have been affected. Symptoms may include:

Vomiting (this is usually the first sign)
Refusal to eat
Fatigue
Abnormal increase in water consumption
Abnormal increase in urination
If you’re interested in finding out more about what kinds of tests vets recommend to make a diagnosis, click here.

Additionally, if you are looking for a recommendation for your unique pet food needs, please visit our Smart Nutrition Selector on our website. Or, if you need additional assistance while in the store, feel free to ask an associate. If you know of any other pet parents that are in search of more information, please share this with them.

Please remember, this recall affects only specific wet pet food items. All dry pet food and treats are not impacted by this recall.

We also encourage customers with concerns or questions to contact any of the companies listed below:

Authority – 1-866-738-7375
Award – 1-866-738-7375
Eukanuba – 1-800-882-1591 (www.eukanuba.com)
Grreat Choice – 1-866-738-7375
Hills/Science Diet – 1-800-445-5777 (www.hillspet.com)
Iams – 1-800-882-1591 (www.iams.com)
Menu Foods – 1-866-463-6738 (www.menufoods.com)
Mighty Dog – 1-800-778-7462 (www.purina.com)
Mixables – 1-303-768-8400 (www.varietypetfoods.com)
Nutro – 1-800-833-5330 (www.nutroproducts.com)
Sophisticat – 1-866-738-7375

At PetSmart, we’re very concerned pet parents too, and we will do everything in our power to help. Please visit PetSmart.com for the most up-to-date information. If you have any additional questions about the Menu Foods recall, please call our Customer Service line at 1-866-738-7375.

Sincerely,

Philip L. Francis

Chairman & CEO, PetSmart, Inc.
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